If a Casiola franchisee elects to lease an administrative office, where must it be located?

According to Casiola's 2024 Franchise Disclosure Document, if a franchisee chooses to lease an administrative office, it must be located within the operating market of their Casiola business or in close proximity, defined as no more than a 40-minute drive from the operating market. Casiola must approve the location of the administrative office.

Casiola will consider factors such as the characteristics of the proposed site, whether it meets the criteria for non-retail back-office operations, and its location relative to the overall operating market and proximity to other franchisee territories. The franchisee is responsible for all costs associated with locating and evaluating potential sites for the administrative office.

This requirement ensures that the administrative office is strategically positioned to support the franchisee's operations within their designated territory. By mandating proximity to the operating market, Casiola aims to facilitate efficient management, service delivery, and overall coordination of the franchise business. The approval process allows Casiola to maintain brand consistency and operational standards across all franchise locations.