What happens to the telephone numbers associated with a Casiola Franchised Business upon termination?
Casiola Franchise · 2024 FDDAnswer from 2024 FDD Document
- (9) At no cost to Franchisor, take such action as may be determined by Franchisor to: (a) provide and assign to Franchisor the Bookings and Management System, the Bookings and Management System Data, and all customer lists, customer information, and customer data; and (b) transfer, disconnect, and/or otherwise assign, as directed by Franchisor, all telephone numbers, email addresses, yellow pages telephone directories, telephone directory type listings, Web Based Media listings, accounts and log-in information used in connection with Franchisee's former Casiola Business and/or otherwise associated with the System and/or the Licensed Marks, cancel Franchisee's interests in same as such cancellation may be directed by Franchisor, and effectuate, perform, honor, and comply with Franchisee's obligations under the Assignment of Telephone Numbers and Digital Media Accounts attached to this Agreement as Exhibit 3;
Source: Item 23 — RECEIPTS (FDD pages 47–209)
What This Means (2024 FDD)
According to Casiola's 2024 Franchise Disclosure Document, upon termination or expiration of the Franchise Agreement, the franchisee must transfer or assign all telephone numbers used in connection with their former Casiola business to Casiola. This includes taking actions to transfer, disconnect, or assign all telephone numbers, email addresses, and web-based media listings as directed by Casiola. The franchisee must also cancel their interests in these items as instructed by Casiola.
This obligation is part of a broader set of requirements outlined in the "Assignment of Telephone Numbers and Digital Media Accounts" agreement, which is attached as Exhibit 3 to the Franchise Agreement. The franchisee is required to comply with this assignment, ensuring that Casiola maintains control over the media associated with the brand. This transfer is intended to be relied upon by third parties to authorize and permit the assignments and transfers of accounts and media to within the control of Casiola.
This requirement ensures that Casiola maintains control over its brand identity and customer communications even after a franchise agreement ends. By taking control of the telephone numbers and digital media accounts, Casiola can ensure a consistent brand presence and prevent any potential confusion or misuse of the brand by former franchisees. The franchisee must provide written proof of compliance with these terms within 30 days of the agreement's termination, expiration, or transfer.