What happens if a previously approved supplier for a Casiola franchise falls below designated standards?
Casiola Franchise · 2024 FDDAnswer from 2024 FDD Document
list of approved or designated suppliers. If we have previously approved a supplier, and their standards fall below our designated standards, we will revoke our approval. We will notify you in writing of us
revoking our approval. We may notify you of these changes in various ways, including written or electronic correspondence, amendments and updates to our Manuals, verbal and other forms of communication. We formulate and modify our standards and specifications for products and services based on our industry experience and our management decisions as to the overall operation and expansion of the System or as we may otherwise designate and approve in writing. If we have previously approved a supplier, and their standards fall below our designated standards, we will revoke our approval. We will notify you in writing of us revoking our approval.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 20–24)
What This Means (2024 FDD)
According to Casiola's 2024 Franchise Disclosure Document, if a previously approved supplier's standards fall below Casiola's designated standards, Casiola will revoke its approval of that supplier. Casiola will then notify the franchisee in writing that the approval has been revoked.
This policy ensures that all suppliers meet Casiola's quality and service standards. It means franchisees must stay informed about approved supplier lists and any changes Casiola communicates. Casiola may communicate these changes through written or electronic correspondence, amendments and updates to the manuals, or even verbal communication.
This requirement is part of Casiola's broader strategy to maintain uniformity and quality across all franchise locations. Franchisees are obligated to purchase or lease certain goods and services only from approved or designated suppliers. This includes system supplies, the property management system, booking platforms, and branded marketing materials. Casiola also designates themselves or their affiliates as exclusive suppliers for some of these items.