What happens if I don't meet Casiola's system performance standards?
Casiola Franchise · 2024 FDDAnswer from 2024 FDD Document
m that are in good standing. (Franchise Agreement, Article 5.D.);
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- Supplemental Training We may require that you and your Operating Manager participate in supplemental onsite training that we may designate and require in our discretion. If you are not meeting what we believe to be System performance standards, we may provide, in our discretion, supplemental training on-site within your Operating Market. You will be required to pay our then current supplemental training fee, which is currently $750 per on-site trainer per day, plus travel expenses, meals and accommoda
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 25–30)
What This Means (2024 FDD)
According to Casiola's 2024 Franchise Disclosure Document, if a franchisee is not meeting the company's system performance standards, Casiola may provide supplemental on-site training within the franchisee's operating market. This decision to provide supplemental training is at Casiola's discretion.
The franchisee is responsible for covering the costs associated with this training. This includes a supplemental training fee, which is currently $750 per on-site trainer per day.
In addition to the daily training fee, the franchisee must also pay for the travel expenses, meals, and accommodation expenses incurred by Casiola for the trainer. This could potentially create a significant unexpected expense for the franchisee if performance issues arise.