What channel manager system is Casiola required to use?
Casiola Franchise · 2024 FDDAnswer from 2024 FDD Document
Currently you are required to purchase, license and utilize Wheelhouse revenue management system, Travelnet Solutions property management system (PMS), and channel manager system that you must exclusively license and use in the day to day operations and overall management of your Casiola Business. You must purchase and maintain a computer system at your administrative office. In general, you will be required to obtain a computer system that will consist of certain hardware, software, and peripheral devices such as printers. You will be required to meet our requirements involving back office and point of sale systems, phone system, security systems, printers, back-up systems, and high-speed internet access. At all times we will have direct access to all information entered by you and/or maintained in the point of sale, property management system and channel manager system.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 20–24)
What This Means (2024 FDD)
According to Casiola's 2024 Franchise Disclosure Document, franchisees are required to exclusively license and use a channel manager system in their day-to-day operations and overall management of their Casiola business. The FDD does not specify the name of the channel manager system that franchisees are required to use.
In addition to the channel manager system, franchisees must also purchase, license, and utilize the Wheelhouse revenue management system and Travelnet Solutions property management system (PMS). Casiola will have direct access to all information entered by the franchisee into the point of sale, property management system, and channel manager system.
Prospective franchisees should inquire with Casiola about the specific channel manager system they are required to use, its costs, and any training or support provided for its implementation and ongoing use. Understanding the specifics of the required systems is crucial for budgeting and operational planning.