Who selects the location for the mediation of a Casa De Corazon dispute?
Casa_De_Corazon Franchise · 2025 FDDAnswer from 2025 FDD Document
- (ii) The parties shall equally share the cost of the mediator. The mediator shall select the location for the mediation, giving due consideration to the location that will minimize the total expenses of the mediation; provided, however, that unless agreed to by both Franchisor and Franchisee, the mediation shall be held in a metropolitan area having a population of at least two hundred fifty thousand (250,000) persons that is not located within two hundred (200) miles of the Franchised Center or the principal office of Franchisor.
Source: Item 22 — CONTRACTS (FDD page 51)
What This Means (2025 FDD)
According to Casa De Corazon's 2025 Franchise Disclosure Document, in the event of a dispute requiring mediation, the mediator is responsible for selecting the location. The selected location should aim to minimize the overall expenses associated with the mediation process for both parties.
However, there are some restrictions on where the mediation can take place. Unless both Casa De Corazon and the franchisee agree otherwise, the mediation must be held in a metropolitan area with a population of at least 250,000 people. Additionally, the mediation cannot occur within 200 miles of either the franchised center or Casa De Corazon's principal office.
This policy ensures a neutral and accessible location for mediation, balancing cost-effectiveness with the need to avoid locations that might create an advantage for either party due to proximity. Prospective franchisees should consider these factors when evaluating the dispute resolution process outlined in the franchise agreement.