Under what conditions can a Carvel franchisee provide the Management Training Program to their Required Trainees?
Carvel Franchise · 2025 FDDAnswer from 2025 FDD Document
uest such training or assistance at any time. We also may provide on-site training or assistance if we, in our sole discretion, deem it necessary. We are not obligated to provide any additional on-site training. Unless we specify otherwise, you must pay us the then-current daily On-Site Training and Assistance Fee (currently, $500 per trainer per day, plus their travel and living expenses) for any such on-site training and assistance that we provide.
Training By You. If you and your affiliates collectively operate two or more Shoppes, we may, in our sole discretion, permit (and reserve the right to require) you or your affiliates to provide the Management Training Program to your trainees. If we require or permit you or your affiliates to provide the Management Training Program to your trainees, before you or they may do so, one or more of your or their Shoppes must be certified by us as a Certified Training Location and one or more of your or their Managers must be certified by us as a trainer authorized to provide our Management Training Program to your trainees (a "Certified Training Manager").
To be designated as a Certified Training Manager, a Manager must (i) complete our Management Training Program at least six months before applying for certification, (ii) maintain specific food safety programs, (iii) attend any required additional training program, and (iv) meet other qualifications that we may specify from time to time. To be designated as a Certified Training Location, a Shoppe must (a) meet compliance scores that we specify, (b) fully comply with our then-current Standards, (c) employ at least one Manager, in addition to the Certified Training Manager, and (d) meet any other requirements that we may specify from time to time.
We may, in our sole discretion and at any time, (i) grant, withhold, or revoke certification for a Certified Training Location or a Certified Training Manager or (ii) change the minimum requirements for certification of a Certified Training Location or a Certified Training Manager. We may require Certified Management Trainers to be recertified if they transfer from one Shoppe to
another, if they no longer meet our then-current requirements, or annually.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 59–74)
What This Means (2025 FDD)
According to Carvel's 2025 Franchise Disclosure Document, a franchisee may be permitted to provide the Management Training Program to their trainees if they and their affiliates operate two or more Carvel Shoppes. Before they can do so, at least one of their Shoppes must be certified as a Certified Training Location, and at least one of their managers must be certified as a Certified Training Manager.
To become a Certified Training Manager, a manager must complete the Management Training Program at least six months before applying for certification, maintain specific food safety programs, attend any required additional training programs, and meet other qualifications specified by Carvel. To be designated as a Certified Training Location, a Shoppe must meet compliance scores specified by Carvel, fully comply with Carvel's then-current standards, employ at least one manager in addition to the Certified Training Manager, and meet any other requirements that Carvel may specify.
Carvel retains the discretion to grant, withhold, or revoke certification for a Certified Training Location or a Certified Training Manager at any time, and may also change the minimum requirements for certification. Certified Management Trainers may be required to be recertified if they transfer from one Shoppe to another, if they no longer meet Carvel's requirements, or annually. If a Certified Training Manager ceases to be a manager of a Certified Training Location or has their certification revoked, the Shoppe must be re-certified as a Certified Training Location before offering training again. If Carvel withholds or revokes certification of a Certified Training Location, the franchisee's trainees may be required to attend the Management Training Program at another location designated by Carvel, and the franchisee may be required to pay the then-current fee for such training.