Under what condition might Carvel require franchisees or their affiliates to provide the Management Training Program to trainees?
Carvel Franchise · 2025 FDDAnswer from 2025 FDD Document
("Subsequent Trainees") must attend and successfully complete our Management Training Program (or a modified version that we prescribe) before becoming involved in the operation of your Franchised Business. We may require employees that transfer to your Franchised Business from another Business to successfully complete the Management Training Program again. We also may require you to send or resend your Managers (as defined below) or employees to the Management Training Program, and require them to successfully complete it, if we have identified operational or performance issues at your Franchised Business. You must pay us a reasonable training fee that we designate for each Subsequent Trainee that attends a Management Training Program, which is currently $250 per trainee per day and may be increased in any calendar year by no more than the Allowed Adjustment.
G. Training By You.
(i) Management Training. If you and your affiliates collectively operate two or more Franchised Businesses, we may, in our sole discretion, require or permit you or your
affiliates to provide the Management Training Program to your Required Trainees or Subsequent Trainees.
- (ii) Certification Required. If we require or permit you or your affiliates to provide the Management Training Program to your trainees, before you or they may do so, one or more of your or their Franchised Businesses must be certified by us as Certified Training Location and one or more of your or their Managers must be certified by us as a trainer authorized to provide our Management Training Program to your trainees (a "Certified Training Manager"). To be designated as a Certified Training Manager, a Manager must (a) complete our Management Training Program at least six months before applying for certification, (b) maintain specific food safety programs, (c) attend any required additional training program, and (d) meet other qualifications that we may specify from time to time. To be designated as a Certified Training Location, a Franchised Business must (1) meet compliance scores that we specify, (2) fully comply with our then-current Standards, (3) employ the minimum number of Managers specified in Section 12.7 (Your Participation;
Source: Item 23 — Receipts (FDD pages 100–353)
What This Means (2025 FDD)
According to Carvel's 2025 Franchise Disclosure Document, Carvel may require or permit franchisees or their affiliates to provide the Management Training Program to their Required Trainees or Subsequent Trainees if the franchisee and their affiliates collectively operate two or more franchised businesses. This decision is at Carvel's sole discretion.
However, before a franchisee or their affiliates can provide the training, one or more of their franchised businesses must be certified by Carvel as a Certified Training Location, and one or more of their managers must be certified as a Certified Training Manager. To become a Certified Training Manager, a manager must complete Carvel's Management Training Program at least six months before applying for certification, maintain specific food safety programs, attend any required additional training programs, and meet other qualifications specified by Carvel.
To be designated as a Certified Training Location, a franchised business must meet compliance scores specified by Carvel, fully comply with Carvel's current standards, employ the minimum number of managers (in addition to the Certified Training Manager), and meet any other requirements Carvel specifies. Carvel retains the right to grant, withhold, or revoke certification for both Certified Training Locations and Certified Training Managers, and can change the minimum requirements for certification at any time.
If Carvel withholds or revokes certification of a franchisee's Certified Training Location, Carvel may require the franchisee's trainees to attend the Management Training Program at another location designated by Carvel and may charge its then-current training fee for such training. This ensures that all training meets Carvel's standards, even if a franchisee's location loses its certification.