Under what circumstances might Carvel require a franchisee to obtain On-Site Training?
Carvel Franchise · 2025 FDDAnswer from 2025 FDD Document
ining again.
- (iii) Provision of Training. If we certify a Certified Training Location and Certified Training Manager, such Certified Training Manager must provide the Management Training Program at a Certified Training Location in accordance with our Standards for such training. If we withhold or revoke certification of your Certified Training Location, we may require your trainees to attend the Management Training Program at another location that we designate and may charge our then-current training fee (if any) for such training.
- 11.2 On-Site Training. Except as may be spec
Source: Item 23 — Receipts (FDD pages 100–353)
What This Means (2025 FDD)
According to Carvel's 2025 Franchise Disclosure Document, Carvel may require a franchisee to obtain On-Site Training at any time, using its sole discretion. This includes times before and/or after the Opening Date of the franchise. Carvel may also require On-Site Training if the franchisee fails to comply with the System and Standards set by Carvel.
This On-Site Training is different from the initial On-Site Training that Carvel provides at its own expense. Specifically, if it is the franchisee's first or second Carvel location, Carvel will send representatives for a minimum of two days of On-Site Training concurrent with the beginning of operations, paid for by Carvel. The On-Site Training discussed in this section is in addition to that.
If Carvel requires a franchisee to obtain On-Site Training, Carvel may charge a reasonable fee. Currently, this fee is $500 per trainer per day, and this amount may be increased each calendar year by no more than the Allowed Adjustment. The franchisee may also be required to reimburse Carvel for the trainers' travel and living expenses, including airfare, car expenses, lodging, and meals, during the On-Site Training period. This could potentially add significant costs for a franchisee who is struggling to comply with Carvel's standards.