What is the total number of classroom training hours provided to a new Carvel franchisee?

According to Carvel's 2025 Franchise Disclosure Document, the total hours of classroom training for a new franchisee is 25 hours, as detailed in the provided table. This training covers various subjects, including food safety (9 hours), station/position training (3 hours), equipment (ice cream machine) (1 hour), service program (1 hour), guest recovery (2 hours), running a successful shift (5 hours), retail tech (all systems) (2 hours), P&L 101 (1 hour), loyalty (0.5 hours), and catering and off-premise execution (0.5 hours). The classroom training is currently conducted through online modules.

In addition to the classroom training, Carvel also provides on-the-job training, totaling 70 hours, covering areas such as food safety, station/position training, equipment, service program, inventory, ordering, scheduling, guest recovery, running a successful shift, end of day procedures, retail tech, financials, P&L 101, grass roots marketing, loyalty, and catering and off-premise execution. This on-the-job training takes place at Certified Training Locations specified by Carvel.

Prospective Carvel franchisees should note that the management training program is subject to space and time availability, and Carvel may conduct portions of the training online or in person at their corporate headquarters in Atlanta, Georgia, a Certified Training Location, or other authorized locations. Franchisees may not attend the Management Training Program until certain conditions are met, including providing a fully signed lease, evidence of insurance, and being within six weeks of the scheduled opening date of their Shoppe. There is no charge for the Management Training Program for the first two Shoppes, but a fee of $3,000 ($5,000 for Co-Branded Shoppes and $1,000 for Express Shoppes) is required for subsequent Shoppes.