Is the on-site opening training and assistance considered part of the Carvel Management Training Program?
Carvel Franchise · 2025 FDDAnswer from 2025 FDD Document
require employees that transfer to your Shoppe from another Shoppe to successfully complete the Management Training Program again. We also may require you to send additional Managers or employees to the Management Training Program if we have identified operational or performance issues at your Shope. You must pay us a reasonable training fee (currently, $250 per trainee per day) for each Subsequent Trainee that attends a Management Training Program that we conduct.
On-Site Support. For your first two Shoppes (including Shoppes owned by your affiliates), the Initial Franchise Fee includes the cost of us providing one or more representatives to provide onsite opening training and assistance (approximately seven days after you obtain the certificate of occupancy and health permit) to facilitate the opening of such Shoppes. We will determine, in our sole discretion, the number of representatives to be provided and the number of days for which assistance will be provided. Such on-site opening training and assistance is a second phase of our Management Training Program, which you are required to complete successfully.
If you would like additional on-site training or assistance for your first two Shoppes (including Shoppes owned by your affiliates) or any on-site training or assistance for your (or your affiliates') third and subsequent Sh
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 59–74)
What This Means (2025 FDD)
According to Carvel's 2025 Franchise Disclosure Document, the on-site opening training and assistance is considered a second phase of the Management Training Program. For the first two Carvel Shoppes, the initial franchise fee covers the cost of Carvel providing representatives for on-site opening training and assistance, which lasts approximately seven days after the franchisee obtains the certificate of occupancy and health permit.
Carvel determines the number of representatives and the duration of assistance at its discretion. This on-site support aims to facilitate the opening of the Shoppes and is a required part of the Management Training Program that franchisees must successfully complete.
For additional on-site training beyond the initial support for the first two Shoppes, or for any on-site training for subsequent Shoppes, franchisees can request further assistance, which Carvel may provide at its discretion. However, Carvel is not obligated to provide additional on-site training. If provided, the franchisee must pay the then-current daily On-Site Training and Assistance Fee, which is currently $500 per trainer per day, plus travel and living expenses.