For a new Carvel franchisee, what is the minimum duration of the on-site training provided by Carvel representatives?

According to Carvel's 2025 Franchise Disclosure Document, if this is a franchisee's first or second Carvel location (including affiliated Carvel, Cinnabon, or Cinnabon Swirl locations), Carvel will send representatives to the location, at their own expense, for a minimum of two days of on-site training. This training will occur at the same time as the beginning of operations.

This on-site training is a benefit to new franchisees as it provides direct support and guidance during the initial phase of operations. This can help ensure a smoother opening and adherence to Carvel's standards. The fact that Carvel covers the expense for this initial training period further reduces the financial burden on the new franchisee.

However, franchisees should note that this complimentary on-site training is specifically for those opening their first or second location. Franchisees opening subsequent locations may need to request and pay for on-site training, which costs $500 per trainer per day, plus reimbursement for travel and living expenses. It is also important to note that Carvel may, at its discretion, require a franchisee to obtain on-site training at any time, including before or after the opening date, or if the franchisee fails to comply with Carvel's system and standards.