How many Managers are required for a Carvel Shoppe?
Carvel Franchise · 2025 FDDAnswer from 2025 FDD Document
You must have at least two Managers that are dedicated to your Shoppe. Your Managers must have day-to-day management responsibility for your Shoppe, exercise on-premises supervision, and personally participate in the direct operation of the Shoppe. Your Managers may be (but are not required to be) an Owner. If you operate a Hosted Express Shoppe located in a Host Facility, the Manager may be the same manager for the Host Facility. Your Managers must complete the Management Training Program to our satisfaction. You must inform us in writing of the identity of your Managers and any successor Managers.
If you operate four or more Shoppes, we may require you to hire one or more additional Managers to serve as a Director of Operations to provide additional support and supervision to multiple Shoppes. Your Directors of Operations must meet any minimum standards for such position and must complete the Management Training Program and any other training programs that we specify to our satisfaction.
Source: Item 15 — Obligation to Participate in the Actual Operation of the Franchise Business (FDD pages 82–83)
What This Means (2025 FDD)
According to Carvel's 2025 Franchise Disclosure Document, a franchisee must have at least two Managers dedicated to their Shoppe. These Managers are required to have day-to-day management responsibility, exercise on-premises supervision, and personally participate in the direct operation of the Carvel Shoppe. These managers may be owners, but are not required to be.
For a Hosted Express Shoppe located in a Host Facility, the manager may be the same manager for the Host Facility. All Managers must complete the Management Training Program to Carvel's satisfaction, and the franchisee must inform Carvel in writing of the identity of their Managers and any successor Managers.
If a franchisee operates four or more Carvel Shoppes, Carvel may require them to hire one or more additional Managers to serve as a Director of Operations to provide additional support and supervision to multiple Shoppes. These Directors of Operations must meet any minimum standards for such position and must complete the Management Training Program and any other training programs that Carvel specifies.