How many hours of classroom training are included in the Carvel Management Training Program for Express Shoppes and Hosted Express Shoppes related to products?
Carvel Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Classroom Training | Hours of On-The-Job Training | Location |
|---|---|---|---|
| Hourly | Classroom: | ||
| Food Safety | 9 | 2 | currently, online |
| Station / Position Training | 3 | 30 | modules |
| Equipment (Ice Cream Machine) | 1 | 1 | |
| Service Program | 1 | 3 | On-the-Job: |
| Shift Management | currently, | ||
| Inventory | 0 | 1 | Certified Training |
| Ordering | 0 | 1 | Locations that we |
| Scheduling | 0 | 1 | specify |
| Guest Recovery | 2 | 2 | |
| Running a Successful Shift | 5 | 20 | |
| End of Day Procedures | 0 | 2 | |
| Administrative | |||
| Retail Tech (all systems) | 2 | 1 | |
| Financials | 0 | 1 | |
| P&L 101 | 1 | 1 | |
| Marketing / Off | |||
| Premise | |||
| Grass Roots Marketing | 0 | 1 | |
| Loyalty | 0.5 | 1 | |
| Catering and Off Premise Execution+ | 0.5 | 2 | |
| Total | 25 | 70 |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 59–74)
What This Means (2025 FDD)
According to Carvel's 2025 Franchise Disclosure Document, the Management Training Program for Express Shoppes and Hosted Express Shoppes includes specific hours of classroom and on-the-job training related to products. The classroom training covers several key areas, including 9 hours on food safety, 3 hours on station/position training, and 1 hour on equipment (specifically ice cream machines). Additionally, the training includes 1 hour dedicated to the service program.
In total, the Management Training Program for Express Shoppes and Hosted Express Shoppes involves 25 hours of classroom training. This training is currently conducted through online modules. The program also includes 70 hours of on-the-job training, which takes place at a Certified Training Location specified by Carvel.
Prospective franchisees should note that this training is mandatory for Required Trainees and must be completed successfully before they can be involved in the operation of the Carvel Shoppe. The FDD also specifies that trainees must bring a dedicated tablet that meets the hardware and software specifications necessary to use Carvel's electronic learning management system.