Who is Jessicah Pounds and what is her role in the Carvel training program?
Carvel Franchise · 2025 FDDAnswer from 2025 FDD Document
Training Staff. Jessicah Pounds, the Vice President, Training for GoTo Foods, supervises and manages our training programs and the training staff. Jessicah has over 30 years of experience in the restaurant industry and has been on the training staff of GoTo Foods since March 2013. Other members of our staff and of our affiliates' staffs may assist in training as needed. Our training staff has an average of approximately 11 years of experience in the restaurant industry. Training staff will vary based on the training format used.
We also may authorize certain franchisees who have a Certified Training Manager (as defined below), operate a Certified Training Location, and meet other requirements that we specify to
provide on our behalf all or portions of the Management Training Program in accordance with our Standards. The experience of franchisee trainers will vary.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 59–74)
What This Means (2025 FDD)
According to Carvel's 2025 Franchise Disclosure Document, Jessicah Pounds is the Vice President, Training for GoTo Foods. In this role, she supervises and manages Carvel's training programs and the training staff. Jessicah Pounds has been on the training staff of GoTo Foods since March 2013 and has over 30 years of experience in the restaurant industry.
Other members of Carvel's staff and its affiliates' staffs may assist in training as needed. The training staff has an average of approximately 11 years of experience in the restaurant industry. The specific training staff involved may vary depending on the training format used.
Carvel may also authorize certain franchisees who have a Certified Training Manager, operate a Certified Training Location, and meet other specified requirements to provide all or portions of the Management Training Program on Carvel's behalf, in accordance with their standards. The experience of these franchisee trainers will vary.