If Carvel withholds or revokes certification of a Certified Training Location, what options does Carvel have regarding the franchisee's trainees?

According to Carvel's 2025 Franchise Disclosure Document, if Carvel withholds or revokes certification of a franchisee's Certified Training Location, Carvel has the option to require the franchisee's trainees to attend the Management Training Program at another location designated by Carvel. Carvel may also charge its then-current training fee for such training. This gives Carvel control over ensuring that training standards are maintained even if a specific location loses its certification.

This policy ensures that new Carvel franchisees and their managers receive proper training, even if the initially planned training location is no longer certified. The cost of this training is not specified in this section, but it is Carvel's "then-current training fee".

For a prospective Carvel franchisee, this means they need to be aware that the training location for their employees could change if Carvel revokes the certification of their initially assigned training location. Additionally, they may incur extra costs associated with this change in location if Carvel charges a training fee. It would be prudent for a potential franchisee to inquire about the current training fee and the reasons why a Certified Training Location might lose its certification to better assess the potential risks and costs associated with this provision.