For Carvel franchises, what is the estimated timeframe before the anticipated opening date that the Service Start Date begins?

According to the 2025 Carvel Franchise Disclosure Document, the Service Start Date, which is when the company begins providing services, is estimated to be approximately twelve weeks prior to the anticipated opening date of the franchised business. This date is determined and approved by the company, an affiliate of the franchisor, and refers to the help desk services for the POS (Point of Sale) system and other related support.

For a prospective Carvel franchisee, this means that support for the POS system will begin roughly 12 weeks before the store is expected to open. This support is crucial for setting up and troubleshooting the POS system, which is essential for daily operations. The POS system support is provided by an affiliate of the franchisor.

It is important to note that the actual Service Start Date is not guaranteed to be exactly 12 weeks before opening; it is an estimate. The company has the discretion to determine and approve the specific start date. Therefore, franchisees should communicate closely with Carvel and its affiliates to confirm the precise Service Start Date and ensure that all POS system support is in place before the opening date. Franchisees should also ensure their Designated Personnel are adequately trained on the POS system to effectively utilize the support services provided.