Where can I find the meaning of 'Minimum Specifications' for the Carvel POS system?
Carvel Franchise · 2025 FDDAnswer from 2025 FDD Document
c. "Minimum Specifications" shall have the meaning set forth in the Manuals, which Franchisor, in its sole discretion, may update from time to time.
Source: Item 23 — Receipts (FDD pages 100–353)
What This Means (2025 FDD)
According to Carvel's 2025 Franchise Disclosure Document, the definition of 'Minimum Specifications' for the POS system can be found in the Manuals. Carvel retains the right to update these specifications at its discretion.
As a Carvel franchisee, it is crucial to adhere to the Minimum Specifications to ensure the POS system operates correctly and is eligible for support services. The support services provided by Carvel LLC do not cover hardware or software that falls outside these Minimum Specifications. Furthermore, Carvel will only provide support for specific software versions detailed in the Minimum Specifications, and not for outdated versions no longer supported by the licensor.
Carvel reserves the right to make the final judgment on whether a franchisee's POS system meets the Minimum Specifications required for support services. Therefore, prospective franchisees should carefully review the Manuals and any updates to the Minimum Specifications to ensure full compliance and avoid potential issues with their POS system's operation and support.