Does Carvel expect any conflicts between its franchisees and its affiliates' franchisees regarding territory, customers, and support?
Carvel Franchise · 2025 FDDAnswer from 2025 FDD Document
Item 1 describes our current Affiliated Programs that offer franchises, their principal business addresses, the goods and services they sell, whether their businesses are franchised and/or company-owned, and their trademarks. All of these other brands (with limited exceptions) maintain offices and training facilities that are physically separate from the offices and training facilities of our franchise network. Most of the Affiliated Programs are not direct competitors of our franchise network given the products or services they sell, although some are, as described in Item 1. All of the businesses that our affiliates and their franchisees operate may solicit and accept orders from customers near your business. Because they are separate companies, we do not expect any conflicts between our franchisees and our affiliates' franchisees regarding territory, customers and support, and we have no obligation to resolve any perceived conflicts that might arise.
Source: Item 12 — Territory (FDD pages 74–79)
What This Means (2025 FDD)
According to Carvel's 2025 Franchise Disclosure Document, Carvel states that it does not anticipate conflicts between its franchisees and its affiliates' franchisees concerning territory, customers, and support. Carvel's affiliates, including those managed by Roark Capital Management, LLC, may operate businesses selling similar goods or services.
However, Carvel emphasizes that because these affiliates are separate companies, it does not expect conflicts regarding territory, customers, and support. Furthermore, Carvel asserts it has no obligation to resolve any perceived conflicts that might arise between Carvel franchisees and franchisees of its affiliates.
This suggests that while Carvel acknowledges the potential for overlap in services and customer base between its franchisees and its affiliates' franchisees, it does not foresee significant issues. Carvel franchisees should be aware that Carvel does not guarantee resolution of conflicts that may arise with affiliated businesses.