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Where must arbitration or lawsuits take place for Carvel franchise disputes, and is this subject to state law?

Carvel Franchise · 2025 FDD

Answer from 2025 FDD Document

Provisions Agreement Summary
g. You and your guarantors and owners must sign a general release and remain liable for pre-Transfer obligations
HES: 20.Q. If you operate a Hosted Express Shoppe, you must also transfer the Host Facility with your transfer under the Franchise Agreement.
n. Our right of first FA: 16.8 We can match any offer for your Shoppe or
refusal to acquire your substantially all interest in your entity.
business HES: 20.Q. Above not applicable for a Hosted Express Shoppe.
o. Our option to FA: 18.4 We may purchase your Goods related to the Shoppe
purchase your business at the fair market value (exclusive of goodwill) and may purchase your Accepted Location if you own it or your interest in any lease.
HES: 20.V. Above not applicable for a Hosted Express Shoppe.
p. Your death or FA: 16.6 Upon 180 days from your death or permanent
disability incapacity you must transfer all rights and interests to buyer that complies with Transfer provisions, except no Transfer Fee will be due.
q. Non-competition FA: 15.4 Subject to state law, no involvement in a competitive
covenants during the business (generally, similar types of businesses that
term of the franchise offer products the same or similar to the Approved Products) anywhere. You may not divert or attempt to divert any business or potential business, misuse vendor relationships, or perform, directly or indirectly, any other act injurious or prejudicial to the goodwill associated with the Proprietary Marks and the System.
r. FA: 15.4.B. Subject to state law, for 12 months after expiration or
Non-competition
covenants after the termination, no involvement in a competitive business
franchise is terminated or at the Accepted Location, within 3 miles of your
expires Accepted Location, or within 3 miles of any Shoppe; and no diverting or attempting to divert any business from any Shoppe.
s. FA: 8.3, 22.2 No oral modifications, but we can change the
Modification of the
agreement and 22.3 Manuals.
t. FA: 22.2 Only the terms of the Franchise Agreement and
Integration/merger
clause related agreements are binding (subject to state law). Any representations or promises outside of the Disclosure Document and Franchise Agreement may not be enforceable.
u. Dispute resolution by FA: 19.1 Most disputes must be resolved by arbitration.
arbitration or mediation
v. FA: 19.1 Subject to state law, currently, arbitration or lawsuit
Choice of forum must be in the metropolitan area of district court where our principal place of business is located (currently, Georgia).

Source: Item 17 — Renewal, Termination, Transfer, and Dispute Resolution (FDD pages 84–91)

What This Means (2025 FDD)

According to Carvel's 2025 Franchise Disclosure Document, dispute resolution through arbitration or lawsuits is subject to state law. The FDD specifies that any arbitration or lawsuit must occur within the metropolitan area of the district court where Carvel's principal place of business is located, which is currently in Georgia. This means that franchisees may be required to travel to Georgia to resolve disputes with Carvel.

This requirement can have significant implications for franchisees, particularly those located far from Georgia. It could increase the cost of resolving disputes due to travel expenses, legal fees for engaging counsel in Georgia, and the inconvenience of being away from their business and home. Franchisees should consider these potential costs when evaluating the Carvel franchise opportunity.

It is important to note that the specific venue for dispute resolution is subject to state law, which means that certain state franchise laws may override or modify this provision. Prospective franchisees should consult with an attorney to understand how their state's laws may affect the enforceability of the forum selection clause. Understanding these legal nuances is crucial for making an informed decision about investing in a Carvel franchise.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.