To whom should violations regarding the Carls Jr. disclosure document be reported?

According to the 2025 Carls Jr. Franchise Disclosure Document, if the document was not delivered on time, contains a false or misleading statement, or has a material omission, a violation of federal and state law may have occurred. In such cases, the violation should be reported to the Federal Trade Commission (FTC) in Washington, DC, and to the appropriate state administrator. A list of state administrators is provided in Exhibit A of the FDD.

For prospective Carls Jr. franchisees, this information is crucial because it outlines the steps to take if they believe they have received a flawed or incomplete disclosure document. The FDD is a critical document for making an informed investment decision, and any discrepancies or omissions could significantly impact the franchisee's understanding of the franchise opportunity.

It is standard practice in the franchise industry to provide a disclosure document to potential franchisees, and there are legal requirements regarding the timing and accuracy of this document. The inclusion of contact information for reporting violations ensures that franchisees have avenues for recourse if they encounter issues with the disclosure process. By providing these reporting channels, Carls Jr. aims to comply with federal and state franchise laws and maintain transparency in its franchising practices.