What happens if a Carls Jr. franchisee does not employ the required number of trained personnel?
Carls_Jr Franchise · 2025 FDDAnswer from 2025 FDD Document
The Franchised Restaurant shall at all times be under the on-site supervision of one of the following designated individuals, who must meet, to the satisfaction of CJR, CJR's applicable training qualifications for their designated position: the Operating Principal, a Multi-Unit Manager, or a restaurant General Manager. Franchisee must, at all times, employ at the Franchised Restaurant at least one General Manager and a sufficient number of employees who have successfully completed the FMTP or CJR's then-current training as designated by CJR to ensure that the Franchised Restaurant operates in accordance with the System. If, at any time, Franchisee ceases to employ the required number of trained personnel, Franchisee has 30 days (from the date on which Franchisee has less than the required number of trained personnel) to hire and enroll replacement personnel in the FMTP or other designated training requirements, and 90 days to ensure that such replacement personnel has completed the required training requirements.
Source: Item 22 — CONTRACTS (FDD pages 75–76)
What This Means (2025 FDD)
According to the 2025 Carls Jr. Franchise Disclosure Document, franchisees must maintain a specific number of employees who have completed the Franchise Management Training Program (FMTP) or other training designated by Carls Jr. to ensure the restaurant operates according to the brand's standards.
If a Carls Jr. franchisee fails to employ the required number of trained personnel, they have a 30-day grace period from the date the deficiency occurs to hire and enroll replacement personnel in the FMTP or other designated training. Following enrollment, the franchisee has 90 days to ensure that these replacement personnel complete the necessary training requirements.
This policy ensures that all Carls Jr. restaurants maintain a consistent level of service and operational quality. Franchisees should be aware of these requirements and plan for employee turnover to avoid falling out of compliance, as failure to maintain trained staff could potentially lead to further action from the franchisor.