What training program materials are included in the instructional materials for the Carls FMTP?

According to Carls's 2024 Franchise Disclosure Document, the instructional materials for the Franchise Management Training Program (FMTP) include workbooks for the Crew Person, Shift Leader, and Restaurant General Manager (RGM). This means that franchisees and their employees participating in the FMTP will receive these specific workbooks as part of their training resources.

These workbooks likely contain detailed information, procedures, and guidelines relevant to each specific role within a Carls restaurant. The Crew Person workbook would cover basic operational tasks, customer service, and food preparation. The Shift Leader workbook would likely address supervisory responsibilities, shift management, and team coordination. The Restaurant General Manager (RGM) workbook would focus on overall restaurant management, financial oversight, and leadership skills.

Prospective franchisees should review the contents of these workbooks during their due diligence to understand the depth and scope of the training provided by Carls. Understanding the material covered in these workbooks will give the franchisee insight into the brand's operational standards and expectations for employees at different levels.