What is Olo's responsibility regarding notifying the Customer of changes to its required insurance under the Carls agreement?

According to Carls's 2024 Franchise Disclosure Document, Olo has a specific responsibility to notify the Customer (which would be Carls) of any changes to its required insurance. Olo must provide Carls with a certificate of insurance that shows the required coverages before starting any work for Carls.

Specifically, Olo is obligated to inform Carls of any material changes or renewals to its required insurance coverage. This ensures that Carls is always aware of the current insurance status and can verify that Olo maintains the necessary coverage levels.

This requirement protects Carls by ensuring that Olo maintains adequate insurance coverage, and that Carls is promptly informed of any changes that could affect their protection. Carls also has the right to approve Olo's certificate of insurance in writing before any services are provided. This proactive approach helps Carls manage risk and ensure compliance with the insurance requirements outlined in their agreement with Olo.