What is the minimum length of the FMTP training program for a Carls franchise, and what additional training is required for the General Manager and Shift Leaders?
Carls Franchise · 2024 FDDAnswer from 2024 FDD Document
The minimum length of the FMTP is 8 consecutive weeks; however, depending on the prior experience of the trainee, the FMTP could be shorter or longer. In addition, your General Manager and 2 Shift Leaders must attend an additional 2 weeks of Shift Control training. A new class begins as needed. The FMTP is scheduled so that it is completed sufficiently in advance of your Franchised Restaurant's initial opening to afford adequate time for the Franchised Restaurant set-up and the hiring and training of crew members before the opening of the Franchised Restaurant. The FMTP instructors are experienced Carl's Jr. Restaurant managers who conduct the training under the supervision of CKR's Director of Learning & Organizational Development, Lisa Holloway. See Note (2) below regarding Lisa Holloway's experience.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 41–54)
What This Means (2024 FDD)
According to the 2024 Carls FDD, the minimum length of the Franchise Management Training Program (FMTP) is 8 consecutive weeks. However, the FDD states that the length of the FMTP could be shorter or longer depending on the trainee's prior experience.
In addition to the FMTP, the General Manager and two Shift Leaders must attend an additional 2 weeks of Shift Control training. Carls schedules the FMTP to be completed far enough in advance of the restaurant's opening, allowing time for restaurant setup, hiring, and crew member training before the grand opening.
Carls notes that the FMTP instructors are experienced Carl's Jr. Restaurant managers who conduct the training under the supervision of CKR's Director of Learning & Organizational Development, Lisa Holloway. The FDD also mentions that Carls reserves the right to dismiss anyone from the FMTP who they don't believe will perform acceptably in their position. If this happens, the franchisee is responsible for providing a suitable replacement within one month of the dismissal.