What is the Carls Licensee obligated to do when accessing the Licensed Program and Content?

According to Carls's 2024 Franchise Disclosure Document, when accessing the Licensed Program and Content, the licensee must adhere to specific guidelines and instructions issued in writing by Carls from time to time. This means Carls has the right to modify the rules and standards for using the program and content, and the franchisee is obligated to stay updated and compliant with these changes.

Carls grants a non-exclusive, non-transferable license for the franchisee to use the online websites and web-based applications to access the Licensed Program and Content. This license is specifically for the franchisee's internal operations at each franchised restaurant where they remain a franchisee in good standing with Carls. The data and reports generated from the use of the Licensed Program and Content are owned solely by Carls, meaning the franchisee does not have ownership rights over the information produced by their usage.

The franchisee must use the Licensed Program and Content only for the purposes that Carls expressly permits in writing and in strict compliance with the standards issued in writing by Carls. This highlights the importance of written communication and documentation from Carls regarding the permitted uses and standards, as these will govern the franchisee's actions. Carls also retains the right to add, modify, or remove features and elements of the Licensed Program and Content without notice or consent from the franchisee, giving Carls considerable control over the program's evolution.