Where does the Carls General Manager training for 'Operation QSC & Pathing' take place?
Carls Franchise · 2024 FDDAnswer from 2024 FDD Document
| Subject (1)(2) | Hours of Classroom Training | Hours of On The Job Training | Location |
|---|---|---|---|
| Day 1: Orientation | n/a | 8 | Designated Training Facility |
| Day 2: Who We are a Brand | n/a | 8 | Designated Training Facility |
| Day 3: What’s Important to Guests | n/a | 8 | Designated Training Facility |
| Day 4: Operation QSC & Pathing | n/a | 8 | Designated Training Facility |
| Day 5: Sales Retention & | n/a | 8 | Designated Training Facility |
| Forecasting | |||
| Week 1: Skill Evaluation | n/a | 1 | Designated Training Facility |
| Day 6: Selecting & Recruiting | n/a | 8 | Designated Training Facility |
| Day 7: Interviewing & Hiring | n/a | 8 | Designated Training Facility |
| Day 8: Onboarding & Orientation | n/a | 8 | Designated Training Facility |
| Day 9: Training | n/a | 8 | Designated Training Facility |
| Day 10: Effective Coaching & | n/a | 8 | Designated Training Facility |
| Delegation | |||
| Week 2: Skill Evaluation | n/a | 1 | Designated Training Facility |
| Day 11: Forecasting Labor | n/a | 8 | Designated Training Facility |
| Day 12: Creating a Base Schedule | n/a | 8 | Designated Training Facility |
| Day 13: Adjustments | n/a | 8 | Designated Training Facility |
| Day 14: Labor Scheduling System | n/a | 8 | Designated Training Facility |
| Day 15: Analyzing Weekly | n/a | 8 | Designated Training Facility |
| Schedules | |||
| Week 3: Skill Evaluation | n/a | 1 | Designated Training Facility |
| Day 16:Flow of Food Basics | n/a | 8 | Designated Training Facility |
| Day 17: Learning Inventory | n/a | 8 | Designated Training Facility |
| Systems | |||
| Day 18: Creating a Built To | n/a | 8 | Designated Training Facility |
| Day 19: Receiving & Storage | n/a | 8 | Designated Training Facility |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 41–54)
What This Means (2024 FDD)
According to Carls's 2024 Franchise Disclosure Document, the General Manager training for 'Operation QSC & Pathing' takes place at a Designated Training Facility. This specific training is part of the broader FMTP (Franchise Management Training Program) that Carls provides to new franchisees and their staff.
The 'Operation QSC & Pathing' training is listed as an 8-hour, on-the-job training session. This suggests that the training is very hands-on and practical, focusing on the specific skills and knowledge needed to manage the restaurant effectively. The fact that it takes place at a 'Designated Training Facility' implies that Carls has specific locations set up to deliver this type of instruction, ensuring a consistent training experience for all new franchisees and managers.
For a prospective Carls franchisee, this means that they or their General Manager will need to travel to one of these designated training facilities to complete this portion of the FMTP. While the FDD does not specify the exact location of these facilities, it does mention that the FMTP includes classroom instruction and training at a designated training facility in Anaheim, CA or Franklin, TN. Franchisees should factor in the cost of travel and accommodation when budgeting for the initial investment in a Carls franchise.