Where can I find the terms of Olo's Security Policy as referenced in the Carls franchise agreement?
Carls Franchise · 2024 FDDAnswer from 2024 FDD Document
- 4.2. Security. The terms of Olo's Security Policy, available at www.olo.com/security-policy, are hereby incorporated by reference. Customer may provide in writing additional minimum security requirements, which Olo will use commercially reasonable efforts to promptly implement.
5. Representations and Warranties
5.1. Each party represents and warrants that (a) it has the legal power and authority to enter into this Agreement; (b) it will not violate, or use or provide the Services (as applicable) in violation of, any applicable Laws, including any applicable privacy and Data Protection Laws, or any third party right; (c) it will use or provide the Services (as applicable) in compliance with its agreements with third parties; and (d) it will comply with the terms of the Olo Security Policy, which are incorporated into this Agreement by reference. Olo further represents and warrants
Source: Item 23 — RECEIPTS (FDD pages 80–480)
What This Means (2024 FDD)
According to Carls's 2024 Franchise Disclosure Document, the terms of Olo's Security Policy are incorporated by reference into the franchise agreement. The document states that the policy's terms can be found at www.olo.com/security-policy.
This means that as a Carls franchisee, you are bound by the terms outlined in Olo's Security Policy, as if they were directly written into your franchise agreement. It is important to review this policy to understand your obligations regarding data security and any potential liabilities.
Carls also states that you, as the customer, may provide additional minimum security requirements in writing, which Olo will use commercially reasonable efforts to promptly implement. This suggests there is room to negotiate or specify additional security measures beyond Olo's standard policy to better protect your business and customer data.