Where does the 'Who We are a Brand' training for the Carls franchise take place?
Carls Franchise · 2024 FDDAnswer from 2024 FDD Document
| Subject (1)(2) | Hours of Classroom Training | Hours of On The Job Training | Location |
|---|---|---|---|
| Day 1: Orientation | n/a | 8 | Designated Training Facility |
| Day 2: Who We are a Brand | n/a | 8 | Designated Training Facility |
| Day 3: What’s Important to Guests | n/a | 8 | Designated Training Facility |
| Day 4: Operation QSC & Pathing | n/a | 8 | Designated Training Facility |
| Day 5: Sales Retention & | n/a | 8 | Designated Training Facility |
| Forecasting |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 41–54)
What This Means (2024 FDD)
According to the 2024 FDD, the 'Who We are a Brand' training for Carls is part of the FMTP (Franchise Management Training Program) and takes place at a designated training facility. This specific training module lasts for 8 hours and focuses on familiarizing franchisees and their staff with the brand identity.
The FMTP program includes both classroom instruction at a designated training facility in Anaheim, CA, or Franklin, TN, and in-restaurant training at a Carl's Jr. Restaurant designated by Carls. The FMTP is provided at no charge for the Operating Principal, General Manager, and six Shift Leaders if the training occurs within two years of signing the Franchise Agreement. However, franchisees are responsible for travel, living, and other expenses incurred while attending the training.
Carls also provides access to Star University, an electronic E-Learning management system, for ongoing training. The use of Star University requires certain high-speed internet and hardware, and such costs will be solely the franchisee's responsibility. The fee associated with the use of this program is $14 per fiscal period. The FMTP instructors are experienced Carl's Jr. Restaurant managers who conduct the training under the supervision of CKR's Director of Learning & Organizational Development.