How is the Average Drive-Thru Time Breakfast calculated for Carl's Jr. restaurants?
Carls Franchise · 2024 FDDAnswer from 2024 FDD Document
- Average Drive-Thru Time Breakfast: Average minutes and seconds a guest spent in the drive-thru from when they pull up to the menu board until leaving the pickup window with their food during
- the hours of: 6AM through 11 AM local time. The Average Drive-Thru Time Breakfast is based on average times reported to us by our franchisees during FY24.
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 66–72)
What This Means (2024 FDD)
According to the 2024 FDD, the Average Drive-Thru Time Breakfast for Carl's Jr. is calculated as the average time, in minutes and seconds, a guest spends in the drive-thru. This time is measured from when the guest pulls up to the menu board until they leave the pickup window with their food.
This measurement is specifically taken during the hours of 6:00 AM through 11:00 AM local time. The average drive-thru time for breakfast is based on the times reported to Carls by its franchisees during the fiscal year 2024 (FY24).
For a prospective franchisee, this metric is important because it reflects the efficiency of the drive-thru service during breakfast hours. Faster drive-thru times can lead to increased customer satisfaction and potentially higher sales volume. Carls uses data reported by franchisees to calculate this metric.