What telephone contact information is Caring Transitions required to collect from individual franchisees?
Caring_Transitions Franchise · 2025 FDDAnswer from 2025 FDD Document
contractors for this purpose.
- 7.18 Disclosure of Franchisee Information. Franchisee acknowledges that Franchisor may from timeto-time be required or find it necessary to disclose to third parties certain information about Franchisee and Franchisee's Principals, including contact information such as names, addresses and telephone numbers, and other information collected by Franchisor under this agreement. Franchisee hereby consents to Franchisor's collection, use, and disclosure of any information pertaining to the Franchised Business (including contact information of Franchisee and Franchisee's Principals) for Franchisor's reasonable business purposes and for any purpose described in Franchisor's privacy policy (as may be amended from time-to-time), subject to the limitations of this paragraph. Without limiting the generality of the foregoing sentence, Franchisee hereby consents to (i) the collection, use and disclosure of any information about Franchisee and Franchisee's Principals (including personally identifiable information) to develop, modify and enhance the System, to conduct credit checks or other personal history investigations, to develop general franchisee profiles, to comply with applicable franchise laws, and to otherwise comply with any applicable law; (ii) the transfer of any information (including contact information) to any third party in order for Franchisor to fulfill its obligations under this agreement or attempt to obtain any benefit for Franchisor, Franchisee or the System as a whole;
Source: Item 20 — OUTLETS AND FRANCHISEE INFORMATION (FDD pages 41–49)
What This Means (2025 FDD)
According to Caring Transitions' 2025 Franchise Disclosure Document, Caring Transitions collects contact information, including telephone numbers, from its franchisees and their principals. This information may be disclosed to third parties.
Specifically, Exhibit D lists the names, business addresses, and telephone numbers of all current Caring Transitions franchises as of December 31, 2024, including those that have signed a franchise agreement but are not yet operational. Exhibit E lists the name, city and state, and the current business telephone number (or, if unknown, the last known home telephone number) of every Caring Transitions franchisee who has had their franchise terminated, canceled, transferred, not renewed, or otherwise voluntarily or involuntarily ceased to do business under the franchise agreement or has not communicated with them within 10 weeks of the issuance of this disclosure document.
This means that Caring Transitions collects and maintains both business and potentially personal telephone numbers for all franchisees, both current and former. This information is used for reasonable business purposes and as described in their privacy policy, which may be amended. If a franchisee leaves the Caring Transitions system, their contact information may be disclosed to potential buyers of the franchise.