What are the System Standards and policies regarding the Buyer's Premium that a Caring Transitions franchisee must comply with?

y claims arising out of any Web site established or maintained by Franchisee.

• (vii) Franchisee shall comply fully with the terms and conditions of business over the Internet and shall ensure that such terms and conditions of business receive Franchisor's prior written approval. "Terms and conditions of business over the Internet" include, by way of example, Franchisor's policies regarding the Buyer's Premium and its receipt of same. A "Buyer's Premium" is a payment that may be required of customers for purchasing items through any Web site, including Franchisor's designated auction Web site www.CTBids.com. Franchisor reserves the right to set a maximum or minimum Buyer's Premium.
• (f) Franchisee shall not participate in or register with any Internet group, Web site or similar medium which has as its aim (whether stated or not) or its effect the denigration of Franchisor or the System.
• (g) Franchisee shall not open an account or profile on a social media site relating to the franchised business or using any of the Marks without Franchisor's prior written consent, which may be given subject to conditions, which may include the grant to Franchisor of administrator rights, and subject to Franchisee's compliance with the provisions of the Manuals relating to social media sites.
• (h) Franchisee shall not, without Franchisor's prior written consent, redirect Internet traffic from another domain name or URL to any Web site established by Franchisee or any other

Caring Transitions Web site containing any of the Marks or any content provided by Franchisor or relating to the franchised business.

• (i) Franchisor may modify the provisions of this Section 11.9 as Franchisor determines necessary or appropriate for the best interests of the System.
• 11.10. Copyright to Advertising.

Source: Item 20 — OUTLETS AND FRANCHISEE INFORMATION (FDD pages 41–49)