What specific services are Caring Transitions franchisees required to offer?
Caring_Transitions Franchise · 2025 FDDAnswer from 2025 FDD Document
You are required to offer and sell only those products and services that we have authorized. You are prohibited from offering any other products or services without our approval. You must offer all products and services that we designate as required for all franchisees. The required services are estate and household liquidation and moving management/transition services. We have the right to designate some services as optional for franchisees. For example, a Caring Transitions franchisee may provide moving services with approval from us if they are qualified, meet all legal requirements for doing so, and maintain insurance that provides coverage for such services. We have the unlimited right to add or delete permitted products and services that you are required or permitted to offer. We have the right to designate some services as optional for franchisees or optional for franchisees in certain markets. We reserve the right to establish a maximum and minimum buyer's premium charged on items auctioned through our website CTBids.com.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 33–34)
What This Means (2025 FDD)
According to Caring Transitions' 2025 Franchise Disclosure Document, franchisees must offer all products and services authorized by the franchisor, as specified in the manual or designated in writing. These are referred to as "Permitted Products and Services." Caring Transitions retains the right to add or remove products and services from this list at any time and may designate certain services as optional for all or a subgroup of franchisees. Currently, moving services are considered optional.
The FDD specifies that Caring Transitions franchisees are required to offer estate and household liquidation and moving management/transition services. However, franchisees are prohibited from offering any other products or services without the franchisor's approval. This means a franchisee must get approval before expanding into related areas.
Caring Transitions also emphasizes the importance of adhering to system standards, which include designated maximum or minimums for a Buyer's Premium or for other Permitted Products and Services. These standards are periodically modified and supplemented by Caring Transitions and are considered part of the franchise agreement. This ensures uniformity and quality across all Caring Transitions franchises, protecting the brand's reputation.