Who resolves disputes between Caring Transitions franchisees relating to National Accounts?

According to Caring Transitions' 2025 Franchise Disclosure Document, the franchisor resolves all disputes between franchisees relating to National Accounts. The franchisor's decision is final and binding on all parties.

For a prospective franchisee, this means that if any disagreement arises with another Caring Transitions franchisee regarding a National Account, the franchisor will be the sole arbiter. This could involve disputes over which franchisee has the right to service a particular National Account location or how revenues from a National Account should be divided.

This arrangement centralizes control over National Accounts with Caring Transitions, ensuring consistency and potentially preventing protracted legal battles between franchisees. However, it also means that franchisees must accept the franchisor's decision, even if they disagree with it. Prospective franchisees should consider this when evaluating the franchise opportunity, particularly if they anticipate actively pursuing National Accounts.