What options are available for determining the site of arbitration or mediation for a Caring Transitions franchise in Washington?

According to Caring Transitions' 2025 Franchise Disclosure Document, if a franchisee purchases a franchise in Washington and becomes involved in arbitration or mediation, the location of these proceedings can be determined in one of three ways. First, the arbitration or mediation can take place within Washington state. Second, the location can be a place that is mutually agreed upon by both parties, Caring Transitions and the franchisee, at the time the arbitration or mediation is initiated. Finally, the arbitrator or mediator themselves can determine the location at the time of the proceedings.

Additionally, the FDD states that if litigation is not precluded by the franchise agreement, a franchisee has the option to initiate a legal action or proceeding in Washington. This action must arise from or be connected to the sale of the franchise or a violation of the Washington Franchise Investment Protection Act.

These stipulations protect the franchisee by ensuring that the location of arbitration, mediation, or litigation is fair and convenient. It prevents Caring Transitions from forcing franchisees into unfavorable locations, especially given the power imbalance between franchisor and franchisee. Franchisees should carefully consider these provisions and consult with legal counsel to understand their rights under Washington law.