Does Caring Transitions have an obligation to screen or monitor the website?

According to Caring Transitions' 2025 Franchise Disclosure Document, Caring Transitions does not have an obligation to screen or monitor its website. However, Caring Transitions retains the right to review information or materials posted on the website and remove any such information or materials at its discretion. They also reserve the right to use any other forms of information available to them due to a franchisee's use of the website.

Caring Transitions maintains the right to post, delete, move, edit, or remove any information or materials from the website at any time and in its sole discretion. The website remains the sole property of Caring Transitions, and they have the right to access it for administrative or any other purpose at all times. Caring Transitions can also terminate a franchisee's use of the website at any time without notice and for any reason.

This means that while Caring Transitions is not required to actively monitor all content, they can and may take action on content they deem inappropriate or in violation of their policies. As a franchisee, you must adhere to Caring Transitions' system standards and policies, including those regarding the Buyer's Premium, which is a payment required of customers for purchasing items through the website. Caring Transitions receives a percentage of this premium to cover the costs of operating and maintaining the website.