What is the nature of the assistance provided by Caring Transitions via office visits?
Caring_Transitions Franchise · 2025 FDDAnswer from 2025 FDD Document
Office Visits. Although not required to do so by the franchise agreement, we may, in our discretion, visit your office from time to time in order to provide additional operational support. Presently we do not charge you a fee for such office visits, but we reserve the right to require you to reimburse us for the cost of our travel to your office and for related expenses. (Franchise Agreement § 7.19).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Caring Transitions' 2025 Franchise Disclosure Document, the franchisor may provide additional operational support through office visits. These visits are not required by the franchise agreement, and are at the discretion of Caring Transitions. Currently, Caring Transitions does not charge a fee for these visits, but they reserve the right to require franchisees to reimburse them for travel and related expenses incurred during the office visits.
This means that while franchisees can potentially receive in-person support from Caring Transitions at their office location, there is no guarantee of such visits. The frequency and nature of the support provided during these visits are not specified, leaving it to Caring Transitions' discretion.
Prospective franchisees should be aware that these visits are not a mandatory part of the franchise agreement, and the franchisor can change its policy regarding fees for these visits. It would be prudent for potential franchisees to inquire about the typical frequency and scope of these office visits, as well as the circumstances under which they might be charged for the franchisor's travel expenses.