Can Caring Transitions modify a franchisee's territorial rights without their consent?

According to Caring Transitions's 2025 Franchise Disclosure Document, Caring Transitions cannot modify a franchisee's territorial rights without their consent. However, if the Postal Service alters the boundary or number of the postal code(s) comprising a territory, Caring Transitions has the right to redefine the boundaries of the territory to correspond as nearly as possible to the original territorial border, and their decision on this matter will be final.

This means that while the franchisor generally respects the agreed-upon territory, adjustments can occur due to external factors like postal code changes. This is a fairly standard practice in franchising, as territories are often defined by geographical or demographic boundaries that are subject to change over time.

Prospective franchisees should be aware of this clause and understand that their territory might be slightly altered to reflect changes in postal codes. While Caring Transitions's decision on this matter is final, the adjustment is intended to maintain the original territorial border as closely as possible. Franchisees should inquire about the mapping system used to define territories and how often these territories are reviewed and adjusted to account for population shifts or postal code changes.