If a Caring Transitions franchisee acquires additional franchised businesses, must each business have its own full-time manager?
Caring_Transitions Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not require that you personally supervise the franchised business, although we recommend that you do so. The franchised business must be directly supervised "on-premises" by a manager who has been approved by us and has successfully completed our training program. The manager need not have an ownership interest in the franchise. The manager must sign a written agreement to maintain the confidentiality of any confidential information about Caring Transitions or your business that may be disclosed to him or her and a covenant not to compete with your business that is enforceable within your jurisdiction. If you acquire additional Caring Transitions franchised businesses, each franchised business must have its own fulltime manager. You must hire a business development representative for each franchised business that is dedicated to marketing the business.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD page 33)
What This Means (2025 FDD)
According to Caring Transitions' 2025 Franchise Disclosure Document, if a franchisee acquires additional Caring Transitions franchised businesses, each franchised business must have its own full-time manager. This manager is required to directly supervise the business "on-premises" and must be approved by Caring Transitions and have successfully completed their training program. The manager is not required to have an ownership interest in the franchise.
Furthermore, the manager must sign a written agreement to maintain the confidentiality of any confidential information about Caring Transitions or the franchisee's business. They must also agree to a covenant not to compete with the business, which is enforceable within their jurisdiction.
In addition to a full-time manager, the franchisee must also hire a business development representative for each franchised business. This representative must be dedicated to marketing the business. This requirement ensures that each Caring Transitions location has adequate support for both operations and business development.