Is a Caring Transitions franchisee required to personally supervise the franchised business?
Caring_Transitions Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not require that you personally supervise the franchised business, although we recommend that you do so. The franchised business must be directly supervised "on-premises" by a manager who has been approved by us and has successfully completed our training program. The manager need not have an ownership interest in the franchise. The manager must sign a written agreement to maintain the confidentiality of any confidential information about Caring Transitions or your business that may be disclosed to him or her and a covenant not to compete with your business that is enforceable within your jurisdiction. If you acquire additional Caring Transitions franchised businesses, each franchised business must have its own fulltime manager. You must hire a business development representative for each franchised business that is dedicated to marketing the business.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD page 33)
What This Means (2025 FDD)
According to Caring Transitions' 2025 Franchise Disclosure Document, franchisees are not required to personally supervise the franchised business. However, Caring Transitions recommends that franchisees do so.
Instead of the franchisee, the franchised business must be directly supervised "on-premises" by a manager who has been approved by Caring Transitions and has successfully completed their training program. This manager does not need to have an ownership interest in the franchise. The manager is required to sign agreements to maintain confidentiality and to not compete with the business.
If a franchisee acquires additional Caring Transitions franchises, each franchise must have its own full-time manager. Additionally, the franchisee must hire a business development representative dedicated to marketing the business for each franchised business.