Is a Caring Transitions franchisee required to hire a business development representative?
Caring_Transitions Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not require that you personally supervise the franchised business, although we recommend that you do so. The franchised business must be directly supervised "on-premises" by a manager who has been approved by us and has successfully completed our training program. The manager need not have an ownership interest in the franchise. The manager must sign a written agreement to maintain the confidentiality of any confidential information about Caring Transitions or your business that may be disclosed to him or her and a covenant not to compete with your business that is enforceable within your jurisdiction. If you acquire additional Caring Transitions franchised businesses, each franchised business must have its own fulltime manager. You must hire a business development representative for each franchised business that is dedicated to marketing the business.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD page 33)
What This Means (2025 FDD)
According to Caring Transitions' 2025 Franchise Disclosure Document, franchisees must hire a business development representative for each franchised business. This representative must be dedicated to marketing the business.
This requirement means that a prospective Caring Transitions franchisee needs to factor in the cost of hiring and maintaining a business development representative into their operating budget. This is in addition to the cost of a manager, who must directly supervise the franchised business on-premises and complete the Caring Transitions training program. The manager does not need to have an ownership stake in the franchise.
If a franchisee owns multiple Caring Transitions locations, each location must have its own full-time manager and a dedicated business development representative. This ensures that each franchise receives adequate supervision and marketing efforts to support its operations and growth.