Is a Caring Transitions franchisee permitted to use Caring Transitions communication tools to send spam?
Caring_Transitions Franchise · 2025 FDDAnswer from 2025 FDD Document
THEREFORE, as a condition of Franchisee's use of the Website, you agree as follows:
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- You represent and warrant that you will not use the Website for any unlawful purpose or in any manner prohibited by Caring Transitions System Standards. By way of example, and not as a limitation, you agree that when using the Website, you will not:
- (a) Violate any applicable laws or regulations, including privacy laws.
- (b) Upload information that contains material protected by intellectual property laws, including without limitation material protected by patent, copyright, trademark, or trade secrets, or by rights of privacy of publicity unless You own or control the rights thereto or have received all necessary licenses and consents.
- (c) Send, publish, post, upload, distribute or disseminate any inappropriate, threatening, abusive, profane, defamatory, infringing, obscene, indecent, or otherwise objectionable materials, or any materials which encourage conduct that would constitute a criminal offense, give rise to civil liability, or violate any law.
- (d) Harass, abuse, threaten or otherwise violate any legal rights of others.
- (e) Attack, ridicule, denounce, impugn a person's character, or impute immoral or dishonorable attributes to members on the basis of race or ethnicity, gender, age, religion, national origin, sexual orientation, or disability.
- (f) Upload viruses, corrupted files or any other software or information that may damage the operation of another's computer or network.
- (g) Use the Website for any unapproved purpose.
- (h) Reproduce, re-transmit, or re-present in any form, in whole or in part, any content, programming code, images or graphics without our express written permission.
- (i) Use any meta tags or any other "hidden text" utilizing the names or trademarks without Franchisor's prior written consent; or
(j) Without limiting the generality of the other restrictions set forth herein, access, monitor or copy any content or information of the Website using any "robot", "spider", "deep link", "scraper" or other automated means, methodology, algorithm or device or any manual process for any purpose.
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- As a condition of your use of the Website, you further agree and acknowledge as follows:
Source: Item 20 — OUTLETS AND FRANCHISEE INFORMATION (FDD pages 41–49)
What This Means (2025 FDD)
According to Caring Transitions' 2025 Franchise Disclosure Document, franchisees are prohibited from using the Caring Transitions website for any unlawful purpose or in any manner prohibited by Caring Transitions System Standards. This includes sending, publishing, posting, uploading, distributing, or disseminating any inappropriate, threatening, abusive, profane, defamatory, infringing, obscene, indecent, or otherwise objectionable materials.
Specifically, franchisees agree that when using the website, they will not violate any applicable laws or regulations, including privacy laws. They are also prohibited from uploading viruses, corrupted files, or any other software or information that may damage the operation of another's computer or network.
These restrictions are in place to maintain the goodwill in the Caring Transitions system and to uphold the high-quality standards associated with the brand. Franchisees must adhere to these standards to ensure that their use of electronic distribution channels aligns with the franchisor's expectations and legal requirements. This helps protect the brand's reputation and the interests of all franchisees within the system.