What actions are Caring Transitions franchisees prohibited from taking that would be considered injurious or prejudicial to the Caring Transitions System?

for your use in connection with the operation of your Caring Transitions Franchise.

THEREFORE, as a condition of Franchisee's use of the Website, you agree as follows:

• 1. You represent and warrant that you will not use the Website for any unlawful purpose or in any manner prohibited by Caring Transitions System Standards. By way of example, and not as a limitation, you agree that when using the Website, you will not:
  • (a) Violate any applicable laws or regulations, including privacy laws.
  • (b) Upload information that contains material protected by intellectual property laws, including without limitation material protected by patent, copyright, trademark, or trade secrets, or by rights of privacy of publicity unless You own or control the rights thereto or have received all necessary licenses and consents.
  • (c) Send, publish, post, upload, distribute or disseminate any inappropriate, threatening, abusive, profane, defamatory, infringing, obscene, indecent, or otherwise objectionable materials, or any materials which encourage conduct that would constitute a criminal offense, give rise to civil liability, or violate any law.
  • (d) Harass, abuse, threaten or otherwise violate any legal rights of others.
  • (e) Attack, ridicule, denounce, impugn a person's character, or impute immoral or dishonorable attributes to members on the basis of race or ethnicity, gender, age, religion, national origin, sexual orientation, or disability.
  • (f) Upload viruses, corrupted files or any other software or information that may damage the operation of another's computer or network.
  • (g) Use the Website for any unapproved purpose.
  • (h) Reproduce, re-transmit, or re-present in any form, in whole or in part, any content, programming code, images or graphics without our express written permission.
  • (i) Use any meta tags or any other "hidden text" utilizing the names or trademarks without Franchisor's prior written consent; or

• (j) Without limiting the generality of the other restrictions set forth herein, access, monitor or copy any content or information of the Website using any "robot", "spider", "deep link", "scraper" or other automated means, methodology, algorithm or device or any manual process for any purpose.

• 1. As a condition of your use of the Website, you further agree and acknowledge as follows:

(a) Payment Processing Requirements

• To conduct sales on CTBIDS, you must apply and be approved by the Caring Transitions/CTBIDS payment processor.
• You must be able to supply all legal documents required by the Caring Transitions/CTBIDS payment processor upon request. Failure to do so may result in the inability to conduct sales on CTBIDS.
• Caring Transitions has no access to your account with the payment processor.
• You accept full responsibility for maintaining the payment processor account and for ensuring that you are in good standing with payment processor.
• You acknowledge that the payment processor has the right to hold funds for 21 days if there is a dispute/limitation on your account.

(b) System Outages

• The Websites and related services may be subject to downtimes and/or may not be available from time to time due to scheduled maintenance activity; such scheduled maintenance activity may allow for communication to the user by official communication. In addition, the Websites and related services may be unavailable due to unscheduled outages and/or for other causes beyond reasonable control and for such unscheduled outages, prior notice cannot be provided.

(c). Credentials

• You may be given login credentials to access the Websites and services. Your login credentials must be kept confidential; sharing the login credentials without written authorization is strictly prohibited.

(d) Cyber Security

• Cyber Security is the protection of systems, networks, and data to prevent cybercrime.

Source: Item 20 — OUTLETS AND FRANCHISEE INFORMATION (FDD pages 41–49)