Is the Caring Senior Service technology fee subject to change?
Caring_Senior_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
| Fee | Amount | Due Date | Remarks |
|---|---|---|---|
| Technology Fee | Currently, $1,045 per month | Payable monthly on the second Friday following completion of the two-week billing period that includes the 1st of the month. | This Technology Fee is in exchange for a continuing license to use the required software in connection with your Business, and also to be used in connection with certain software and technology related costs we may incur. Currently, the Technology Fee includes the cost for the QuickBooks Online subscription, third party tech support for franchisees, office phone systems used by franchisees, franchisee e-fax lines, and franchisees' license fees for the Microsoft suite of operating software. Payable by EFT. We reserve the right to increase this fee and change the services offered or provided. There is no limit on our ability to increase the Technology Fee as the total amount is dependent on third party software and technology providers and we have no control over their fee changes. |
Source: Item 6 — OTHER FEES (FDD pages 12–17)
What This Means (2025 FDD)
According to Caring Senior Service's 2025 Franchise Disclosure Document, the technology fee is subject to change. The current technology fee is $1,045 per month, payable monthly on the second Friday following completion of the two-week billing period that includes the 1st of the month. This fee provides franchisees with a license to use required software for their business and covers certain software and technology-related costs incurred by Caring Senior Service.
The FDD specifies that Caring Senior Service reserves the right to increase the technology fee and change the services offered or provided. The document explicitly states that there is no limit on the ability of Caring Senior Service to increase the Technology Fee, as the total amount is dependent on third-party software and technology providers, and Caring Senior Service has no control over their fee changes.
This is a notable risk for prospective franchisees. While the technology fee covers essential services like QuickBooks Online, third-party tech support, office phone systems, e-fax lines, and Microsoft software licenses, franchisees should be aware that this monthly cost can increase without limit during the term of their franchise agreement due to circumstances outside of Caring Senior Service's control. It would be prudent for potential franchisees to inquire about the historical frequency and magnitude of technology fee increases to better assess this financial risk.