Is the Caring Senior Service Technology Fee refundable?
Caring_Senior_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
ibed above.
5.4 Technology Fee
You shall pay to us a non-refundable monthly Technology Fee, currently equal to One Thousand Forty Five Dollars ($1,045) per month but which we reserve the right to increase on written notice to you ("Technology Fee"). The Technology Fee is payable to us on the second Friday following completion of the two (2) week period in which Gross Billings and Royalty Fees are calculated that includes the 1st day of the month by electronic funds transfer, or such other method we designate. If the scheduled software lease payment due date is not a business day, then payment shall be due on the next business day. This Technology Fee is exchange for a continuing license to use the required software in connection with your Business, and also to be used in connection with certain software and technology related costs as determined by us in our discretion. Technology Fee amounts may be used, for example, for intranet development, support, maintenance, and related costs; software or application development, customization, and implementation; online, internet, or digital related support; hardware and/or software support; and other such technologically-related activities as we may determine from t
Source: Item 23 — RECEIPTS (FDD pages 53–204)
What This Means (2025 FDD)
According to Caring Senior Service's 2025 Franchise Disclosure Document, the monthly Technology Fee is non-refundable. Franchisees must pay this fee, which is currently $1,045 per month, in exchange for a continuing license to use required software and to cover technology-related costs. However, Caring Senior Service retains the right to increase the Technology Fee with written notice to the franchisee.
The Technology Fee is due on the second Friday following the completion of the two-week period in which Gross Billings and Royalty Fees are calculated, which includes the 1st day of the month. Payments are to be made via electronic funds transfer or another method designated by Caring Senior Service. If the scheduled payment date is not a business day, the payment is due on the next business day.
These Technology Fee amounts may be used for various technology-related activities, such as intranet development, support, and maintenance; software or application development, customization, and implementation; online, internet, or digital-related support; and hardware and/or software support. This means that while the franchisee is required to pay this monthly fee, Caring Senior Service has discretion over how the funds are allocated to support the technology infrastructure and services provided to franchisees.