Who has sole responsibility for making employment-related decisions for a Caring Senior Service franchise?
Caring_Senior_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Human Resource Services. Franchisee acknowledges and agrees that Franchisee's CARING SENIOR SERVICE® Franchised Business is independently owned and operated by Franchisee, and any references to Franchisor (whether referred to as Caring Senior Service, our, us, we, the Company, or otherwise) when providing Franchisee certain human resources and/or employment training or services means that these are Franchisor's practices. It does not mean that they are Franchisee's or system franchisees' practices, nor are they required to be. Even though Franchisor may provide Franchisee general information related to Franchisee employment decisions, Franchisee is the employer, and Franchisee will, at all times, have sole responsibility for making all employment-related decisions.
Source: Item 23 — RECEIPTS (FDD pages 53–204)
What This Means (2025 FDD)
According to Caring Senior Service's 2025 Franchise Disclosure Document, the franchisee has sole responsibility for all employment-related decisions. Even though Caring Senior Service may provide general information related to employment decisions or human resources and employment training, the franchisee is considered the employer.
This means that while Caring Senior Service may offer guidance or best practices, the franchisee is ultimately responsible for ensuring compliance with all applicable labor laws and regulations. The franchisee must also make sure that their employment and employee-related policies and practices are compliant with all state and federal laws.
This arrangement is typical in franchising, where franchisees are independent business owners. Franchisees must post a notice at their business location stating the name of their entity and that it is independently owned and operated. They must also ensure that all forms used in connection with the franchised business include the name of the franchisee's entity and state that it is independently owned and operated. Additionally, new-hire information must include a statement that the employee is an employee of the franchisee's entity and not an employee of Caring Senior Service Franchise Partnership, L.P.