Where does the second week of the initial Caring Senior Service training take place?
Caring_Senior_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
Before the Franchised Business's opening, we will provide a mandatory training program in the operation of your Franchised Business to you, and three additional trainees for a maximum of four trainees. If you will not be acting as the Agency Director, we recommend that one of your additional trainees be your appointed Agency Director. Approximately two weeks of initial training will be provided prior to the opening of the Franchised Business. The first week is provided virtually while the second week is provided on-site at our headquarters. Thereafter, soon after the opening of the Franchised Business, a 16-week continuation of our initial training program will help you and/or the Agency Director execute weekly operational and marketing objectives, provide educational content, and coordinate support and education from our corporate team members. The initial training program may be provided remotely if we decide that circumstances beyond our control make it prudent or necessary to provide training remotely. The cost of the training program is included in your initial franchise fee and will be provided to you and three additional employees (for a total of four people). As you will need to travel to participate in our initial training program, you will incur certain related travel and board expenses related to attendance.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 25–32)
What This Means (2025 FDD)
According to Caring Senior Service's 2025 Franchise Disclosure Document, the initial training program is approximately two weeks long and is mandatory for franchisees and up to three additional trainees. The first week of training is conducted virtually. The second week of the initial training program takes place on-site at Caring Senior Service headquarters.
However, the FDD also states that the initial training program may be provided remotely if Caring Senior Service decides that circumstances beyond their control make it necessary or prudent. Franchisees will need to factor in travel and board expenses related to attendance of the in-person training.
After the initial two-week training, a 16-week continuation of the initial training program will help the franchisee and/or the Agency Director execute weekly operational and marketing objectives, provide educational content, and coordinate support and education from the corporate team members.