What is the range of Gross Billings for all Caring Senior Service franchisee offices in 2024?
Caring_Senior_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
| Provision | Section in Franchise Agreement (FA) and Development Addendum (DA) | Summary |
|---|---|---|
| a. Term of the franchise | FA: Section 2.1 DA: Sections 4 and 5 | Five years. The term of the Development Addendum is mutually agreed upon between you and us and expires on the earlier of your execution of the franchise agreement for the development of your last Development Territory and your failure to enter into a franchise agreement for the development of any Development Territory by the set deadline. . |
| b. Renewal or extension of the term | FA: Section 2.2 DA: Section 5 | Three five-year renewal terms. Each Development Period may be extended for a period of six months. |
| c. Requirements for franchisee to renew or extend | FA: Section 2.2 | You must : (a) give us written notice six to nine months prior to the expiration of the then-current term; (b) not be in breach of the Franchise Agreement or any agreement between us or our affiliates; (c) be compliant with all GreatCare certification requirements for your staff and caregivers; (d) execute the then-current form of franchise agreement and all other ancillary agreements, which may contain terms and conditions materially different from your |
| Provision | Section in Franchise Agreement (FA) and Development Addendum (DA) | Summary |
| DA: Not Applicable | the Business, or the franchise entity. | |
| l. Franchisor approval of transfer by franchisee | FA: Sections 16.2, 16.3, 16.4 and 16.7 DA: Section 8 | You must obtain our consent before transferring any interest. The DA cannot be transferred or assigned by you. |
| m. Conditions for franchisor approval of transfer | FA: Sections 16.2, 16.3 and 16.4 DA: Not Applicable | Includes payment of money owed to us, you are not in default of the Franchise Agreement, you and your owners sign a general release, transferee qualifies, transferee signs a new agreement and successfully completes training; transferee purchases all assets used in the Business and assumes all your business liabilities; and payment of the transfer fee. |
| n. Franchisor’s right of first refusal to acquire franchisee’s business | FA: Section 16.5 DA: Not Applicable | Within 30 days after notice, we have the option to purchase the transferred interest on the same terms and conditions of any bona fide offer. |
| o. Franchisor’s option to purchase franchisee’s business | FA: Section 14.6 DA: Not Applicable | Upon expiration or termination, we have the option (but not the obligation) to purchase all tangible assets of the Business, including real property. |
| p. Death or disability of franchisee | FA: Section 16.7 DA: Not Applicable | Franchise must be assigned to approved buyer within six months following the death or permanent incapacity of you or your controlling shareholder. |
| q. Non-competition covenants during the term of the franchise | FA: Section 15.1 DA: Not Applicable (Section 15.1 of the FA Applies) | Includes prohibition on owning or operating a business which sells similar services. |
| r. Non-competition | FA: Section 15.2 | For a period of two years after the expiration or termination |
| covenants after the | of the franchise, you may not own or operate a business | |
| franchise is | which sells similar services within 15 miles of your former | |
| terminated or | Territory or within 15 miles of the territory of any other | |
| Provision | Section in Franchise Agreement (FA) and Development Addendum (DA) | Summary |
| expires | DA: Not Applicable | franchisee in the System. |
| s. Modification of the agreement | FA: Section 24.9 DA: Not Applicable (Section 24.9 of the FA Applies) | The Franchise Agreement may not be modified unless mutually agreed to in writing; but the Manuals, various policies, required purchases and services and the Marks are subject to change. |
| t. Integration/merger clause | FA: Section 24.2 DA: Not Applicable (Section 24.2 of the FA Applies) | Notwithstanding the foregoing, nothing in any agreement is intended to disclaim the express representations made in the Franchise Disclosure Document, its exhibits and amendments. Only the terms of the Franchise Agreement and other related written agreements are binding (subject to applicable law). Any representations or promises outside of the Franchise Disclosure Document and the Franchise Agreement may not be enforceable. |
| u. Dispute resolution by arbitration or mediation | FA: Section 21.1 DA: Not Applicable (Section 21.1 of the FA Applies) | Except for certain claims requesting injunctive relief, all disputes must be arbitrated in the city where we maintain our headquarters, currently, San Antonio, Texas (subject to state law). |
| v. Choice of forum | FA: Section 21.3 DA: Not Applicable (Section 21.3 of the FA Applies) | In the city where we maintain our headquarters, currently, San Antonio, Bexar County, Texas, except for applicable franchise laws of other states. |
| w. Choice of law | FA: Section 21.10 | Texas law applies generally, except for applicable franchise |
| DA: Not Applicable | laws of other states. | |
| Provision | Section in Franchise Agreement (FA) and Development Addendum (DA) (Section 21.10 of the FA Applies) | Summary |
| Franchisee Offices with Minimum Required Staff: 2024 Gross Billings | ||
| Number of Franchises | 24 | |
| Range of Gross Billings | $2,661,635 to $475,724 | |
| Average Annual Gross Billings | $1,262,903 | |
| Median Gross Billings | $1,177,988 | |
| Number and Percentage of Franchisees Offices That | 11 or 45.8% | |
| Met or Are Greater Than Average | ||
| Average Gross Margin | 51.38% (8 or 33.33% met or were greater than the average) | |
| Median Gross Margin | 50.41% | |
| All Franchisee Offices: 2024 Gross Billings | ||
| Number of Franchisee Offices | 40 | |
| Range of Gross Billings | $2,661,635 to $88,963 | |
| Average Annual Gross Billings | $953,065 | |
| Provision expires | Section i |
Source: Item 19 — Financial Performance Representations (FDD pages 45–48)
What This Means (2025 FDD)
According to Caring Senior Service's 2025 Franchise Disclosure Document, the range of Gross Billings for all franchisee offices during the 2024 calendar year was from $2,661,635 to $88,963. This data is based on the performance of 40 Caring Senior Service franchisee office locations that were open and operating during the entire 2024 calendar year. The average annual Gross Billings for these offices was $953,065.
It's important to note that Gross Billings include all amounts clients are obligated to pay for products and services, less sales taxes and authorized discounts, plus any business interruption insurance proceeds. However, these figures do not reflect costs of sales, costs of goods, operating expenses, or other costs that would be deducted to determine net income or profit. Prospective franchisees should conduct their own independent investigation of all costs and expenses associated with operating a Caring Senior Service franchise.
Additionally, the FDD notes that the territories in this Item 19 representation range from smaller cities with approximately 20,000 resident seniors to metropolitan areas with senior populations near 100,000. The majority of franchises included provide services under a single franchise agreement, but some operate under multiple agreements. These factors regarding territory size and number of agreements could impact the potential gross billings for a Caring Senior Service franchise.