For what purposes can a Caring Senior Service satellite or branch office be used?
Caring_Senior_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
Not later than 30 days after you sign the Franchise Agreement and at least 30 days prior to initial training, you must provide us with information we require concerning the location you propose to use for your Franchised Business. You must maintain an office presence in each Territory you own. If you purchase and operate more than one contiguous Territory, after the opening of your initial business office, we may, at our sole discretion, allow you to operate from an additional office with a smaller footprint. Such smaller office, referred to as your satellite or branch office, would be used for recruiting and limited operational purposes.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 25–32)
What This Means (2025 FDD)
According to Caring Senior Service's 2025 Franchise Disclosure Document, franchisees must maintain an office presence in each territory they own. If a franchisee purchases and operates more than one contiguous territory, Caring Senior Service may allow the franchisee to operate from an additional office with a smaller footprint after the initial business office opens. This smaller office is referred to as a satellite or branch office.
The FDD specifies that a Caring Senior Service satellite or branch office would be used for recruiting and limited operational purposes. This suggests that the primary functions of these smaller offices are to find and hire caregivers and to handle some day-to-day tasks related to client service.
It's important to note that the decision to allow a satellite office is at Caring Senior Service's sole discretion. This means that franchisees cannot automatically assume they will be permitted to open a satellite office, even if they meet the criteria of owning multiple contiguous territories. Prospective franchisees should discuss the requirements and approval process for satellite offices with Caring Senior Service to understand the possibilities and limitations.