What is the purpose of the GreatCare® Audit for Caring Senior Service franchises?
Caring_Senior_Service Franchise · 2025 FDDAnswer from 2025 FDD Document
Our GreatCare® Audit is an internal inspection process implemented to ensure that Franchised Businesses are operating in accordance with our Standards and specifications.
System Franchised Business owners have undergone specific training in order to conduct GreatCare® Audits at other Franchised Business locations.
A typical GreatCare® Audit takes up to three days to complete, after which the auditor will submit to us, for our review and approval, a completed audit form with a list of suggested corrections.
You will have 30 days to implement the corrections and to provide proof of such the correction, we may require that you pay a re-inspection fee not to exceed the initial GreatCare® Audit fee and reimburse us or our designee the travel-related expenses for such re-inspection.
Source: Item 6 — OTHER FEES (FDD pages 12–17)
What This Means (2025 FDD)
According to Caring Senior Service's 2025 Franchise Disclosure Document, the GreatCare® Audit is an internal inspection process designed to ensure that franchise businesses operate according to the brand's standards and specifications. System franchise business owners receive specific training to conduct these audits at other franchise locations.
The audit typically takes up to three days, after which the auditor submits a completed audit form with suggested corrections to Caring Senior Service for review and approval. Franchisees then have 30 days to implement these corrections and provide proof of completion. If the corrections are not made, Caring Senior Service may require a re-inspection, for which the franchisee may have to pay a fee not exceeding the initial GreatCare® Audit fee, plus reimbursement for travel-related expenses.
The GreatCare® Audit fee is currently $500 for up to three days. Franchisees must complete a GreatCare® Audit at least once every 24 months. This audit helps maintain consistency and quality across all Caring Senior Service franchise locations, protecting the brand's reputation and ensuring customers receive a uniform level of service.